Highland Bikes Ltd (Formerly Bicycle Company, Highland Cycles) was established back in 1998 Highland Cycles quickly became one of the best known bike shops in Scotland offering friendly service and a superb range of bikes, clothing and accessories in stock. 

In trying to cater for all kinds of cyclist, we've constantly strived to carry bigger ranges of stock and now we've simply outgrown our store in Telford Street. Our new bigger store on Waterloo Place, Inverness allows us to stock more of the must have bikes and bits that we've become known for. 

Our Telford Street workshop is sadly no more and all servicing and repairs are carried out from our shop at Waterloo Place. For more details, check out our workshop page.

29-31 Shore Street Inverness IV1 1NG
  • Service
  • Connect with us
  • Free Click & Collect

    Earn Rewards Points

    Highland Bikes Returns Policy

    Cancellation 

    We obviously want you to be 100% happy with your online purchase but if for some reason you are not then Highland Bikes offers a 28 day no quibble returns policy. 

    If your order has not yet been dispatched then we should be able to cancel it immediately and process your refund. If however you order has been dispatched then you have 14 days from the day the goods were received to inform us of you intention to cancel. You then have a further 14 days to return the goods to Highland Bikes Ltd, Returns Dept, 29-31 Shore Street, Inverness, IV1 1NG. Returns received out with the 14 day period will not be accepted and will be shipped back to you at your cost. 

    If you are posting back your goods then you are required to complete a returns form. You will also need to contact us for a returns number. Any items sent back to us without the correct returns information will not be accepted. 

    Any items returned must be in unused condition in the original packaging. Any signs of over handling will result in a charge and/or reduction in the amount refunded. 

    Refunds will include the standard outbound shipping charge except where customers have selected an upgraded delivery such as 'Saturday Delivery'. Items must be returned at your own cost and we recommend that you use an insured service as the goods will remain your We understand the return of larger items such as bicycles can be difficult to arrange so we can collect on your behalf. Prices for collection start at £40. 

    Secure Payments from Visa, Mastercard, Maestro, PayPal & V12 Finance
    Zesty Framework, Site Design & Integrated Ecommerce ©
    Citrus-Lime Limited